Chakra Tea Line

Shipping & Return Policy

Shipping, Returns & Guarantee

All herbs and teas are prepared fresh for each order and will be sent out at the soonest availability. We charge a flat rate of $5.99 for ground shipping, $25.00 for express shipping, and $35.00 for overnight (excluding Friday shipments/overnight Saturday deliveries). U.S. orders usually arrive within about 2-3 days with express shipping and 3-5 days with ground shipping. Canadian orders are charged a flat rate of $10 USD per order, and take 10-15 days on average to arrive. All other orders outside the United States will be charged a flat rate of $24.99 for shipping, and usually take 10-20 business days.

International orders are welcome. Please check with local laws and customs regarding the importation of the products you want to order.

Standard Return Policy

If a product arrives damaged, or we made an error, and it cannot be remedied with replacements, we will pay to return the item to us and send a replacement to you. If you decide you do not want a replacement, the item can be returned for money back. Please keep in mind that if you decide to return our product for your money back, you are required to pay for all shipping costs.

All returned products must be in original condition and packaging, or additional charges may be applied. If you have any questions about whether a product can be returned, please call us.

Our goal is to make buying easy, safe and efficient with a 100% satisfaction guarantee.

To Return a Product

Please email service at service at kandake@kuretea.org and include your original order number, what product(s) you are returning, and your name.

Wrap the package carefully. All return products must be in original condition and packaging; otherwise, additional charges may be applied. Return the product using your preferred shipping method to our address.

Save your return tracking number, and if possible, e-mail it to us so we can track the return. It is important that you save the tracking number and that you insure the return package in case there are any issues during transit.

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